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How to change company name and address.
two issues I cannot seem to change. My company address on the developer account is wrong and there is no option to change it. I have filled in the contact form a couple of times to request a change, but nothing happens, it's still my old address. When I publish an app through TestFlight, it says it is from a different organization to mine, the organization that it says it's from was another developer account by a customer that I was invited into, but I have removed myself from that. Yet my apps still say it's from that other organization. Yet in my account there is absolutely no reference to that other organization anywhere anymore. So I I'm really confused how to change it to my organization. I can't publish any apps on the App Store until this changes.
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Mac App Store submission rejected for missing sandbox — but similar apps on the store don't use it
I'm trying to submit a macOS window manager app to the Mac App Store. The app uses the Accessibility API (AXUIElement) to read and write window positions, which requires the user to grant Accessibility permission in System Settings. My submission is being rejected by the automated checker with error 90296: "App sandbox not enabled." If we enable App sandbox then the app does not work at all. However, I can see at least one currently-shipping Mac App Store app in the same category (window management) that does not have the com.apple.security.app-sandbox entitlement set to true, yet it was clearly approved and continues to receive updates built with current versions of Xcode. The AXUIElement write API (AXUIElementSetAttributeValue) does not function correctly within the App Sandbox, even when the user has granted Accessibility permission. This makes the sandbox requirement incompatible with the core functionality of window manager apps. My questions: Is there an entitlement or exception available for apps that require Accessibility API write access? Is there a way to request a sandbox exemption for this category of app? I cant even upload it. Is the existing app on the store grandfathered, and if so, how do new window manager apps get approved? Any guidance appreciated. Thanks
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514
Jul ’26
How to change company name and address.
two issues I cannot seem to change. My company address on the developer account is wrong and there is no option to change it. I have filled in the contact form a couple of times to request a change, but nothing happens, it's still my old address. When I publish an app through TestFlight, it says it is from a different organization to mine, the organization that it says it's from was another developer account by a customer that I was invited into, but I have removed myself from that. Yet my apps still say it's from that other organization. Yet in my account there is absolutely no reference to that other organization anywhere anymore. So I I'm really confused how to change it to my organization. I can't publish any apps on the App Store until this changes.
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22
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10h
Mac App Store submission rejected for missing sandbox — but similar apps on the store don't use it
I'm trying to submit a macOS window manager app to the Mac App Store. The app uses the Accessibility API (AXUIElement) to read and write window positions, which requires the user to grant Accessibility permission in System Settings. My submission is being rejected by the automated checker with error 90296: "App sandbox not enabled." If we enable App sandbox then the app does not work at all. However, I can see at least one currently-shipping Mac App Store app in the same category (window management) that does not have the com.apple.security.app-sandbox entitlement set to true, yet it was clearly approved and continues to receive updates built with current versions of Xcode. The AXUIElement write API (AXUIElementSetAttributeValue) does not function correctly within the App Sandbox, even when the user has granted Accessibility permission. This makes the sandbox requirement incompatible with the core functionality of window manager apps. My questions: Is there an entitlement or exception available for apps that require Accessibility API write access? Is there a way to request a sandbox exemption for this category of app? I cant even upload it. Is the existing app on the store grandfathered, and if so, how do new window manager apps get approved? Any guidance appreciated. Thanks
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514
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Jul ’26